We are a Utah-based medical billing/provider services company with a nationwide presence providing practice management and EHR software, payer credentialing and contracting, and full revenue-cycle management services, including coding, billing, follow-up and denial resolution. Come join our fast-paced, high-energy team as a medical billing specialist, with great company benefits and opportunity for growth. The right candidate will be motivated and professional, with a commitment to production of the highest quality and positive contribution to the team. If you thrive on helping others and problem solving in an open, collaborative environment, we have a great position for you. Medical billing or insurance experience is preferred, but we are willing to train the right candidate. Responsibilities • Evaluate and resolve claim rejections and denials through internal processes and out-bound communication with insurance companies; • Identify trending issues with payer rejections/denials; • Communicate effectively with management, other team members and clients about denial trends affecting insurance payment, including suggested solutions; • Answer in-bound phone calls from patients and insurance companies; • Assist patients to resolve their account balance, including explaining insurance issues, identifying and obtaining necessary information, and requesting/arranging payment; • Contribute to the team by taking ownership of existing tasks, accepting new tasks, and seeking for ways to improve the process. Position Requirements • Well organized and detail-oriented • Excellent customer service skills • Excellent computer and keyboarding skills, along with proper spelling and grammar • Ability to work quickly and efficiently with little oversight • Ability to clearly express information, both written and verbal • Critical thinking, conflict resolution and problem solving • Ability to prioritize and manage a large workload/multi-task • Computer competency, including a working knowledge of Microsoft Excel, Outlook and Word; • Dependability • Adherence to a high level of professional and ethical standards (including accordance with HIPPA standards) • High School Diploma or equivalency. Applicants that have passed the initial qualifications will receive an on-line pre-employment screening via email from Hire Select. Applicants must complete this screening to be considered for this position. Must also pass a pre-employment, post-offer background check. This employer participates in the E-Verify program: please review the E-Verify information at the following link: http://www.rminc.com/e-verify_links.html Apply online at: https://hris.rminc.com/Careers/JobDetail.aspx?JobId=39876
